{"id":7022,"date":"2025-05-24T16:03:30","date_gmt":"2025-05-24T14:03:30","guid":{"rendered":"https:\/\/libiweb.com\/?post_type=showcase&#038;p=7022"},"modified":"2025-05-24T16:03:30","modified_gmt":"2025-05-24T14:03:30","slug":"dentcare-dental-clinics-automated-solution","status":"publish","type":"showcase","link":"https:\/\/libiweb.com\/cs\/showcase\/dentcare-dental-clinics-automated-solution\/","title":{"rendered":"\u0158e\u0161en\u00ed automatizace pro zubn\u00ed kliniku DentCare"},"content":{"rendered":"<h3 class=\"wp-block-heading\">1. V\u00fdchoz\u00ed situace<\/h3>\n\n\n\n<p>Soukrom\u00e1 zubn\u00ed klinika DentCare \u010delila rostouc\u00ed administrativn\u00ed z\u00e1t\u011b\u017ei a nedostatku person\u00e1lu pro ka\u017edodenn\u00ed komunikaci s pacienty. V\u011bt\u0161ina rezervac\u00ed prob\u00edhala telefonicky nebo e-mailem, co\u017e \u010dasto vedlo k nedorozum\u011bn\u00edm a ztr\u00e1t\u011b term\u00edn\u016f.<\/p>\n\n\n\n<p>Hlavn\u00ed probl\u00e9my:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zme\u0161kan\u00e9 n\u00e1v\u0161t\u011bvy kv\u016fli zapomenut\u00fdm term\u00edn\u016fm.<\/li>\n\n\n\n<li>Neefektivn\u00ed sledov\u00e1n\u00ed zm\u011bn a ru\u0161en\u00ed rezervac\u00ed.<\/li>\n\n\n\n<li>Omezen\u00fd p\u0159ehled o historii z\u00e1krok\u016f a frekvenci n\u00e1v\u0161t\u011bv.<\/li>\n\n\n\n<li>Chyb\u011bj\u00edc\u00ed automatick\u00e1 p\u0159ipomenut\u00ed nebo zp\u011btn\u00e1 vazba.<\/li>\n\n\n\n<li>Pacienti \u010dasto nev\u011bd\u011bli, co jejich poji\u0161t\u011bn\u00ed pokr\u00fdv\u00e1.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Po\u017eadavky klienta<\/h3>\n\n\n\n<p>DentCare po\u017eadoval \u0159e\u0161en\u00ed, kter\u00e9 umo\u017en\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatick\u00e9 potvrzov\u00e1n\u00ed a ru\u0161en\u00ed rezervac\u00ed v re\u00e1ln\u00e9m \u010dase.<\/li>\n\n\n\n<li>P\u0159ipomenut\u00ed term\u00edn\u016f bez z\u00e1sahu person\u00e1lu.<\/li>\n\n\n\n<li>Sledov\u00e1n\u00ed historie n\u00e1v\u0161t\u011bv a z\u00e1krok\u016f.<\/li>\n\n\n\n<li>Z\u00edsk\u00e1n\u00ed zp\u011btn\u00e9 vazby od pacient\u016f po ka\u017ed\u00e9 n\u00e1v\u0161t\u011bv\u011b.<\/li>\n\n\n\n<li>Informov\u00e1n\u00ed pacient\u016f o rozsahu poji\u0161t\u011bn\u00ed p\u0159\u00edmo p\u0159i rezervaci.<\/li>\n\n\n\n<li>Automatick\u00e1 p\u0159ipomenut\u00ed preventivn\u00ed p\u00e9\u010de podle doporu\u010den\u00fdch interval\u016f.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u0158e\u0161en\u00ed od LibiWeb<\/h3>\n\n\n\n<p>Nasadili jsme modul\u00e1rn\u00ed automatiza\u010dn\u00ed syst\u00e9m, kter\u00fd se napojil na st\u00e1vaj\u00edc\u00ed IT infrastrukturu kliniky. V\u00fdsledkem je v\u00fdrazn\u00e9 zjednodu\u0161en\u00ed provozu a lep\u0161\u00ed pacientsk\u00e1 zku\u0161enost.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">a) Automatizace rezervac\u00ed<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online rezervace i zru\u0161en\u00ed se zpracov\u00e1vaj\u00ed automaticky.<\/li>\n\n\n\n<li>Zm\u011bny se ihned prom\u00edtaj\u00ed do kalend\u00e1\u0159e l\u00e9ka\u0159\u016f.<\/li>\n\n\n\n<li>Pacienti dost\u00e1vaj\u00ed potvrzen\u00ed a p\u0159ipomenut\u00ed bez nutnosti z\u00e1sahu person\u00e1lu.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">b) P\u0159ipomenut\u00ed a zp\u011btn\u00e1 vazba<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>24 hodin p\u0159ed term\u00ednem pacient obdr\u017e\u00ed SMS a e-mail s p\u0159ipomenut\u00edm.<\/li>\n\n\n\n<li>Po n\u00e1v\u0161t\u011bv\u011b je odesl\u00e1n kr\u00e1tk\u00fd dotazn\u00edk na hodnocen\u00ed z\u00e1kroku.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">c) Spr\u00e1va \u00fadaj\u016f o pacientech<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u0161echny z\u00e1kroky se eviduj\u00ed a jsou p\u0159ehledn\u011b dostupn\u00e9 person\u00e1lu.<\/li>\n\n\n\n<li>Syst\u00e9m navrhuje doporu\u010den\u00e9 term\u00edny na dal\u0161\u00ed n\u00e1v\u0161t\u011bvu (nap\u0159. dent\u00e1ln\u00ed hygiena za 6 m\u011bs\u00edc\u016f).<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">d) Syst\u00e9m p\u0159ipomenut\u00ed preventivn\u00ed p\u00e9\u010de<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Syst\u00e9m sleduje, kdy m\u00e1 pacient n\u00e1rok na dal\u0161\u00ed preventivn\u00ed kontrolu nebo hygienu.<\/li>\n\n\n\n<li>Automaticky odes\u00edl\u00e1 e-maily\/SMS s p\u0159ipomenut\u00edm v optim\u00e1ln\u00edm \u010dase.<\/li>\n\n\n\n<li>Podporuje pravidelnou p\u00e9\u010di a sni\u017euje po\u010det p\u0159eru\u0161en\u00fdch l\u00e9\u010debn\u00fdch pl\u00e1n\u016f.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">e) Zobrazen\u00ed poji\u0161t\u011bn\u00ed v rezerva\u010dn\u00edm formul\u00e1\u0159i<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online formul\u00e1\u0159 zobrazuje seznam podporovan\u00fdch poji\u0161\u0165oven a jejich pokryt\u00ed.<\/li>\n\n\n\n<li>Po v\u00fdb\u011bru poji\u0161\u0165ovny vid\u00ed pacient konkr\u00e9tn\u00ed benefity (nap\u0159. zdarma kontrola jednou ro\u010dn\u011b).<\/li>\n\n\n\n<li>Zvy\u0161uje jistotu p\u0159i rezervaci a odleh\u010duje pracovn\u00edk\u016fm recepce.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. V\u00fdsledky<\/h3>\n\n\n\n<p>Ji\u017e v\u202fprvn\u00edch t\u00fddnech po nasazen\u00ed syst\u00e9mu zaznamenala klinika DentCare m\u011b\u0159iteln\u00e9 p\u0159\u00ednosy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>O 70 % m\u00e9n\u011b \u010dasu str\u00e1ven\u00e9ho ru\u010dn\u00ed komunikac\u00ed a pl\u00e1nov\u00e1n\u00edm.<\/strong><\/li>\n\n\n\n<li><strong>O 40 % m\u00e9n\u011b zme\u0161kan\u00fdch term\u00edn\u016f d\u00edky p\u0159ipomenut\u00edm.<\/strong><\/li>\n\n\n\n<li><strong>Pravideln\u011bj\u0161\u00ed p\u00e9\u010de d\u00edky sledov\u00e1n\u00ed doporu\u010den\u00fdch n\u00e1v\u0161t\u011bv.<\/strong><\/li>\n\n\n\n<li><strong>Lep\u0161\u00ed informovanost pacient\u016f o pokryt\u00ed poji\u0161t\u011bn\u00ed.<\/strong><\/li>\n\n\n\n<li><strong>Vy\u0161\u0161\u00ed spokojenost ze strany pacient\u016f i person\u00e1lu.<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Z\u00e1v\u011br<\/h3>\n\n\n\n<p>Spolupr\u00e1ce s LibiWeb umo\u017enila klinice DentCare p\u0159ej\u00edt z ru\u010dn\u00edho \u0159\u00edzen\u00ed provozu na inteligentn\u00ed a automatizovan\u00fd syst\u00e9m. V\u00fdsledkem je vy\u0161\u0161\u00ed efektivita, spokojen\u011bj\u0161\u00ed pacienti a stabiln\u011bj\u0161\u00ed chod ordinace.<\/p>\n\n\n\n<p>Pot\u0159ebujete podobn\u00e9 \u0159e\u0161en\u00ed pro svou kliniku?<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-9a1af7f\" data-block-id=\"9a1af7f\"><style>.stk-9a1af7f .stk--block-align-9a1af7f{align-items:center !important;}.stk-9a1af7f-column{--stk-columns-spacing:0px !important;--stk-column-gap:25px !important;row-gap:20px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk--block-align-9a1af7f stk-block-content stk-content-align stk-9a1af7f-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-97edb1e\" data-v=\"4\" data-block-id=\"97edb1e\"><style>@media screen and (min-width:690px){.stk-97edb1e {flex:var(--stk-flex-grow, 1) 1 calc(50% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-97edb1e-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-97edb1e-inner-blocks\">\n<p class=\"has-medium-font-size\">Poj\u010fme V\u00e1m vytvo\u0159it n\u011bco v\u00fdjime\u010dn\u00e9ho.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-bb3adc1\" data-v=\"4\" data-block-id=\"bb3adc1\"><style>@media screen and (min-width:690px){.stk-bb3adc1 {flex:var(--stk-flex-grow, 1) 1 calc(50% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-bb3adc1-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-bb3adc1-inner-blocks\">\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-fb3f54e\" data-block-id=\"fb3f54e\"><style>.stk-fb3f54e .stk-block-button, .stk-fb3f54e .stk-block-icon-button{flex:1 0 0% !important;}<\/style><div class=\"stk-row stk-inner-blocks has-text-align-left stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-b5cf827\" data-block-id=\"b5cf827\"><style>.stk-b5cf827 .stk-button{background:#fcb900 !important;}.stk-b5cf827 .stk-button__inner-text{font-size:1.2rem !important;color:var(--theme-palette-color-4, #0A1821) !important;font-weight:800 !important;}@media screen and (max-width:999px){.stk-b5cf827 .stk-button__inner-text{font-size:1.2rem !important;}}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/libiweb.com\/cs\/contact\/\" title=\"contact\"><span class=\"has-text-color stk-button__inner-text\">Kontaktujte n\u00e1s<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Jak se DentCare posunul od ru\u010dn\u00edho pl\u00e1nov\u00e1n\u00ed, zme\u0161kan\u00fdch term\u00edn\u016f a nejistoty ohledn\u011b poji\u0161t\u011bn\u00ed k automatizovan\u00e9mu syst\u00e9mu, kter\u00fd zefektivnil provoz, zlep\u0161il komunikaci s pacienty a zv\u00fd\u0161il dokon\u010dov\u00e1n\u00ed l\u00e9\u010debn\u00fdch pl\u00e1n\u016f.<\/p>","protected":false},"author":1,"featured_media":7023,"template":"","categories":[],"tags":[],"reference":[212],"class_list":["post-7022","showcase","type-showcase","status-publish","has-post-thumbnail","hentry","reference-automation"],"blocksy_meta":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/showcase\/7022","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/showcase"}],"about":[{"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/types\/showcase"}],"author":[{"embeddable":true,"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/media\/7023"}],"wp:attachment":[{"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/media?parent=7022"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/categories?post=7022"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/tags?post=7022"},{"taxonomy":"reference","embeddable":true,"href":"https:\/\/libiweb.com\/cs\/wp-json\/wp\/v2\/reference?post=7022"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}